Effective Date: June 5, 2025

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed or shipped on weekends or public holidays.

  • You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Rates and Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery times vary depending on your location and selected shipping method:

DestinationEstimated Delivery Time
Domestic (Vietnam)2–5 business days
International7–21 business days

Please note that delivery times are estimates and not guaranteed.

3. Shipping Carriers

  • We partner with reliable shipping carriers such as VNPost, DHL, FedEx, EMS, and others depending on destination and service selected.

4. Order Tracking

  • Once your order is shipped, you will receive an email with tracking details.

  • You can track your order via the provided link.

  • If you do not receive tracking information within 3 business days of your order, please contact us 

5. Delayed or Lost Shipments

  • webpariz is not responsible for shipping delays caused by the carrier, weather conditions, customs clearance, or other unforeseen circumstances.

  • If your order is significantly delayed or appears lost, please contact us. We will do our best to assist in resolving the issue.

6. Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping information.

  • We are not liable for packages lost or delayed due to incorrect or incomplete shipping details.

  • If you notice an error in your shipping address after placing an order, please contact us immediately.

7. International Shipping

  • We offer international shipping to selected countries.

  • International customers are responsible for any customs duties, taxes, and fees imposed by their country.

  • webpariz is not responsible for delays due to customs clearance.